ShelfAmber

For shops selling on Instagram and WhatsApp

Stop losing customers to late replies.

Amber answers your Instagram and WhatsApp DMs all day with the right price, what is in stock and a photo, and takes the order. The ones that need you come to you. Shelf keeps your stock, orders and customers in one place.

Free for your first 3 months. No card to sign up, and nothing to cancel.

A shop owner placing a box onto the shelves of her bright retail shop, with an open notebook, a pen and her phone on the counter in front of her and a customer browsing behind.

Watch Amber answer a customer and take the order

Everything your shop needs, in one place

Your DMs, your shop page, your stock, orders and customers, in one app. Everything here works in your shop today.

Amber answers your Instagram and WhatsApp DMs

A customer asks for a price or if something is available, and Amber replies straight away with your price, how many are left and a photo. Amber takes the order and passes you anything that needs a person.

Your own shop page

A link for your bio and status, with every product, photo and price. Customers fill a cart and order on WhatsApp, where Amber sends the total and how to pay, or pay online.

Your customers and their numbers

Everyone who ordered or messaged you, with their number and last address. Call, WhatsApp, or save them all to your phone in one tap.

Send orders out together

See what is paid and ready, pack the run, and tick each one off. Amber tells every customer when theirs goes out.

Offers and discounts

Run an offer on some products or the whole shop. Amber quotes the new price, and you can see what you are giving away.

Get paid, and the customer is told

Amber sends your account number, or a Paystack link. Paystack payments are confirmed for you. For transfers, you check your bank and tap confirm, so fake screenshots do not get through.

Know who moved your stock

Every sale and restock is recorded with who did it and when. Records cannot be edited or deleted, so stock cannot quietly go missing.

All your orders in one place

See which orders are waiting for payment, which are paid and which are ready to send. Stock is set aside the moment an order is placed.

Ask about your own shop

“How much did I make last month?” Get the answer from your own sales, never a guess.

Accounts for your staff

Give each staff member a username. They record sales and take orders, but cannot see your takings or what things cost you.

Works when the network does not

Keep selling when the network is bad. Sales are saved on the phone and sent when you are back online.

Books for your accountant

Download every sale with its price and cost as a spreadsheet. Your accountant does not need to log in.

How it works

  1. Step 1Add your stockType it in, or upload the spreadsheet you already keep.
  2. Step 2Connect Instagram and WhatsAppIt takes a few minutes. Amber starts answering your DMs.
  3. Step 3Confirm the moneyAmber takes the order. You check your bank, and the customer is told.

What two sales staff cost

₦330,000

a month

What that is over a year

₦3,960,000

in wages

What Shelf costs at first

₦0

for your first 3 months

Based on two staff at ₦165,000 each, whose day is mostly answering “how much?” and “is it available?”

Made for what you sell

Tell Shelf what you sell and it uses your words: yards for fabric, pairs and sizes for shoes, portions for food. Amber understands them too.

Pricing

Free for your first 3 months. No card to sign up, and nothing to cancel.

One shop₦15,000a monthYour shop, Amber, Instagram and WhatsApp.Free for your first 3 months
Shop with branches₦25,000a monthEverything in One shop, for the head office and every branch together.Free for your first 3 months

Try it with your own stock

Setting up takes a few minutes. Add your staff the same day.

Open a shop