How it works
Three steps to set up. After that, Amber answers your customers all day while you run the shop.
- Step 1
Add your stock
Type your products in one by one, or upload the spreadsheet you already keep. Name, price, sizes or colours, and how many.
- Step 2
Connect Instagram and WhatsApp
A few minutes each. Your WhatsApp Business app keeps working on your phone, and Amber answers alongside you.
- Step 3
Confirm the money
Amber takes the order and sends your account number or a Paystack link. You check your bank, and the customer is told.
What Amber answers
Prices, sizes and colours, what is in stock, a photo, delivery to a state and its fee, your opening hours and address. Amber takes the order (name, address and phone), sends your account number, and answers "where is my order". Amber understands Pidgin and the way people really type.
What comes to you
Questions only you can answer, like whether a colour runs or if something is original. Complaints and refunds. A discount beyond what you allow. Anything Amber is not sure of. You get an alert, and the chat waits for you. Amber never makes up a price or a fact.
Your own shop page
Every shop gets a page with its products, photos and prices, to put in your bio and status. Customers tap Order and the chat opens with the product already written in.
Open your shop and you can be answering customers today.
Free for your first 3 months. No card needed.
Open a shop